📦 Policy Overview

At Healing Hearts Apparel, we are committed to providing a smooth, reliable, and transparent shopping experience. Our policies are designed to ensure you know exactly what to expect when placing an order with us.

We offer timely order processing, clear shipping timelines, and a straightforward return policy to give you confidence in every purchase. If any issues arise, our team is here to help resolve them quickly and efficiently.

As a growing small business, we value your trust and strive to make every experience with us simple, secure, and satisfying.

📦 Policies – Healing Hearts Apparel

🚚 Shipping Policy

At Healing Hearts Apparel, we work hard to process and ship your order as quickly as possible.

Processing time: 1–3 business days
Shipping time: 3–7 business days (depending on location)
You will receive a tracking number once your order has shipped

Please note: Shipping times may vary during sales, holidays, or high order volume periods.

🔄 Return & Refund Policy

We want you to love your purchase. If there is an issue with your order, please review our policy below:

Returns are accepted within 7–14 days of delivery
Items must be unworn, unwashed, and in original condition
Sale items may be final sale (unless damaged or incorrect item received)

To request a return or exchange, please contact us at:
healingheartsapparel@gmail.com

Once your return is approved, we will provide instructions for next steps.

❗ Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 days of delivery with photos so we can resolve the issue quickly.

We will gladly replace or correct the order at no additional cost.

💙 Our Promise

We are a small business built with purpose and care. Every order from Healing Hearts Apparel means a lot, and we’re committed to making sure you have a smooth and positive experience.